Privacy Policy for Reyez Automotive

Effective Date: December 8, 2025
Last Updated: December 8, 2025

Reyez Automotive (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, communicate with us, or use our services, including SMS/text messaging.

By accessing our website or providing your information, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Personal Information

We may collect personally identifiable information that you voluntarily provide, including but not limited to:

• Name

• Phone number

• Email address

• Vehicle information

• Appointment details

• Billing and service information

Automatic Data Collection

When you visit our website, we may automatically collect:

• IP address

• Browser type

• Device information

• Pages visited

• Cookies and usage data

2. How We Use Your Information

We may use the information collected to:

• Schedule and manage appointments

• Provide automotive repair and related services

• Communicate regarding your vehicle, services, promotions, or updates

• Respond to inquiries

• Improve our website and customer experience

• Maintain internal business records and compliance

3. SMS/Text Messaging Policy

By providing your mobile number, you consent to receive SMS messages from Reyez Automotive.

Types of SMS Messages We Send

• Appointment reminders

• Service updates

• Approval requests for repairs

• Customer service interactions

• Occasional promotions or special offers

SMS Opt-Out

You may opt out of receiving SMS messages at any time by replying “STOP” to any message.
You may also request removal by contacting us directly at:

Phone: 951-312-0775
Email: [email protected]

Standard message and data rates may apply.

4. How We Share Your Information

We do not sell or rent your personal information.
We may share information with:

• Trusted service providers and vendors assisting in business operations (e.g., appointment systems, payment processors)

• Third parties when required by law, regulation, or legal process

All partners and vendors are required to maintain confidentiality and protect your information.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information.
However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience and analyze website performance.
You can disable cookies in your browser settings, but some site features may not function properly.

7. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those third-party sites.

8. Children’s Privacy

Our website and services are not directed to children under 13.
We do not knowingly collect personal information from children.

9. Your Privacy Rights

Depending on your location, you may have the right to:

• Access the personal information we hold

• Request corrections

• Request deletion

• Opt out of certain communications

To make a request, contact us at the information below.

10. Contact Information

If you have questions about this Privacy Policy or your information, contact us:

Reyez Automotive
Phone: 951-312-0775
Email: [email protected]
Address: 12510 Magnolia Ave, Ste E, Riverside, CA 92503

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated effective date.